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Privacy Policy

Effective Date: 22-Feb-2026

At SibellaLuxPerfum.com (“SibellaLux Perfum”, “we”, “our”, “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy.


1. Information We Collect

1.1 Personal Information

When you use our website, we may collect the following personal information:

  • Full Name

  • Email Address

  • Phone Number

  • Billing Address

  • Shipping Address

  • Payment Information (processed securely via third-party payment gateways)

  • Account login credentials (if you create an account)

We collect this information when you:

  • Place an order

  • Create an account

  • Subscribe to our newsletter

  • Contact customer support


1.2 Payment Information

We do not store your full payment card details on our servers. Payments are securely processed through trusted third-party payment providers such as:

  • Strip

These providers comply with PCI-DSS security standards.


1.3 Usage Data

We automatically collect certain information when you visit our website:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages viewed

  • Time spent on pages

  • Referring website

This helps us improve website performance and user experience.


1.4 Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality

  • Remember your preferences

  • Analyze traffic

  • Provide personalized product recommendations

  • Support marketing campaigns (e.g., Facebook Pixel, Google Analytics)

You may disable cookies through your browser settings. However, some features may not function properly.


2. How We Use Your Information

We use collected information for:

2.1 Order Processing

  • Process transactions

  • Deliver purchased products

  • Send order confirmations

  • Provide shipment tracking updates

2.2 Customer Support

  • Respond to inquiries

  • Resolve complaints

  • Provide after-sales support

2.3 Account Management

  • Manage your account

  • Maintain purchase history

  • Facilitate faster checkout

2.4 Marketing & Promotions

With your consent, we may send:

  • Promotional emails

  • Product launches

  • Special offers

  • Discount campaigns

You may unsubscribe at any time using the “Unsubscribe” link in our emails.

2.5 Website Improvement

We analyze customer behavior to:

  • Improve product listings

  • Enhance checkout experience

  • Optimize performance

  • Improve marketing effectiveness


3. Sharing of Information

We do not sell your personal information.

We may share your information with:

  • Payment processors

  • Shipping partners (e.g., courier services)

  • Hosting providers

  • Marketing service providers

  • Legal authorities (if required by law)

All third parties are required to protect your data.


4. Data Security

We implement security measures including:

  • SSL encryption

  • Secure payment gateways

  • Restricted admin access

  • Regular website monitoring

However, no method of online transmission is 100% secure.


5. Data Retention

We retain your personal data:

  • As long as your account is active

  • As required for legal, tax, or regulatory compliance

  • For legitimate business purposes

You may request deletion of your data (subject to legal obligations).


6. Your Rights

  • Access your personal data

  • Correct inaccurate data

  • Request deletion

  • Withdraw marketing consent

  • Request a copy of stored data

To exercise these rights, contact us at:
📧 info@sibellaluxperfum.com


7. Third-Party Links

Our website may contain links to third-party websites (e.g., fragrance reference sites, social media platforms). We are not responsible for their privacy practices.


8. Children’s Privacy

SibellaLuxPerfum.com does not knowingly collect personal information from individuals under 18 years of age.


9. International Data Transfers

If you access our website from outside our operating country, your data may be transferred and processed in other countries where our service providers operate.


10. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.


11. Contact Us

If you have any questions regarding this Privacy Policy, please contact:

SibellaLux Perfum
Website: https://sibellaluxperfum.com/
Email: info@sibellaluxperfum.com
Phone: +1 (757) 573-3031